Front Office Manager
Main Purpose of the Job:
To ensure a smooth, prompt and effective service to all guests. All our guests are to be attended to according to their individual needs and the service will be conducted in line with all standards.
Ensures maximum compliance with the Company’s guest service standards, to maintain and enhance Rooms Division profitability.
Directs and controls the activities of the Front Desk, Guest Services and Front door teams.
Acts as the manager on duty in the hotel when senior managers are not available.
Will manage shifts at the Front Desk and oversee all scheduling for the front office division.
For further information, please contact Anne Callinan, Human Resources Manager.
